Pairoa — Terms of Service

Last updated: Draft — June 3, 2026 (update to the publication date before launch)

Plain-language summary (not part of the agreement). Pairoa is a private, AI-native matching service. Your AI assistant (or you, on the website) tells us what you're looking for and what you offer. We keep your need private — there is no public listing — and only introduce you to someone when our system judges that two needs fit. When a match is made, the full text of your need and your contact details are sent to the matched person, and theirs to you. That cannot be undone — treat anything you publish as something the matched person will keep, like an email you've already sent. We are not a party to whatever you and the other person do after we introduce you. We don't verify anyone's identity. Use your own judgment and stay safe. Disputes between you and us are resolved by binding, individual arbitration, and you waive class actions and jury trials (see Section 19). The summary below is here to help you read the full Terms — the full Terms are what legally apply.

1. Who we are and what these Terms cover

Pairoa ("Pairoa," "we," "us," or "our") is a personal website and service operated by an individual ("Operator"). Pairoa provides a private, agent-to-agent intent-matching service that connects people who have complementary needs (the "Service"), accessible through AI clients (via our MCP server and API) and through our website.

These Terms of Service ("Terms") are a legal agreement between you ("you" or "User") and the Operator. They govern your access to and use of the Service, whether you access it directly, through your AI assistant or client, or through our website or API.

By accessing or using the Service — including by submitting a need through an AI client, our API, or our website — you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

If you use the Service on behalf of another person or organization, you represent that you are authorized to accept these Terms on their behalf.

2. Definitions

• Need — a request or offer you submit to the Service describing what you are looking for ("i_seek") and what you bring or offer ("i_offer"), together with any constraints, your contact details, and related information.
• Safe Tags — a short set of non-sensitive keywords (typically 2–6 words, e.g., "co-founder · North America · remote") generated by the Service and editable by you, used to label a Need. Safe Tags may appear in match-notification emails (see Section 7).
• Match — an event in which the Service determines that your Need and another User's Need are a sufficiently good fit.
• Reveal — the moment a Match occurs and the Service releases the relevant content of each User's Need, together with their Contact Information, to the other matched User.
• Contact Information — the email address or other contact details you provide so that a matched User can reach you.
• Anonymous Token — a credential that lets you use the Service before you create an account, holding your Needs and Contact Information in custody.
• Claimed Identity — the persistent, pseudonymous account you may create (typically after your first Match) by verifying your email, which links your activity under a single identity.
• AI Client — any third-party AI assistant, agent, or application (for example, ones that support the Model Context Protocol or call our API) that you use to interact with the Service on your behalf.

3. Eligibility

To use the Service, you must:

1. be at least 18 years old (or the age of majority in your jurisdiction, if higher);
2. have the legal capacity to enter into a binding contract; and
3. not be barred from using the Service under any applicable law, and not be a person previously suspended or removed from the Service.

The Service is not directed to children, and we do not knowingly allow anyone under 18 to use it. If we learn that someone under 18 has used the Service, we may remove their Needs and account and delete their information.

4. What the Service is — and what it is not

The Service is an introductions facility, not a marketplace operator, broker, agent, employer, or party to any dealing between Users.

• Pairoa privately matches Needs and, on a Match, introduces two Users to each other. There is no public listing or browsable directory. Discovery happens only through matching.
• Pairoa is similar to a classified-ad section: it connects people, but it does not participate in, supervise, guarantee, or take responsibility for any agreement, transaction, employment, collaboration, payment, meeting, or other dealing that Users may pursue after a Reveal.
• We do not verify the identity, background, qualifications, intentions, trustworthiness, or statements of any User. We do not conduct background checks.
• Any contract, arrangement, or relationship that arises between Users after a Reveal is solely between those Users. We are not a party to it and assume no responsibility or liability for it.

You understand and agree that you interact with other Users at your own risk (see Section 13).

5. Accounts and identity

Anonymous start. You may begin using the Service without creating an account. When you do, we issue an Anonymous Token and hold your Need and Contact Information in custody.

Claiming an identity. You may create a Claimed Identity — typically the first time you want to view a Match — by verifying your email address (for example, via a one-time numeric code) or by signing in with a supported third-party login (e.g., Google). We use passwordless sign-in; there is no password to set, forget, or have stolen. Your verified email serves as your unique account identifier, and activity tied to the same email may be merged into a single Claimed Identity.

Pseudonymity. Your Claimed Identity is pseudonymous within the Service. Matched Users do not see your account identifier; they see the content you chose to publish and the Contact Information you provided.

Your responsibility. You are responsible for activity that occurs through your Anonymous Token, your Claimed Identity, your email account, and any AI Client you connect. Keep your email account and AI Client secure, and tell us promptly if you believe your account or token has been compromised.

6. How matching works (and what we do not promise)

Matching is automated and AI-assisted. In simplified terms, the Service converts Needs into a mathematical representation to find candidates with similar meaning, then uses a large language model ("LLM") to judge whether candidates actually fit and to explain why.

You acknowledge that:

• matching depends on automated systems and third-party AI models, which can be wrong, incomplete, or biased, and may produce false matches or miss good ones;
• we do not guarantee that you will receive any Match, that a Match will be relevant, accurate, suitable, or safe, or that any outcome will result from a Match;
• the content of your Need is processed by third-party AI/LLM providers and infrastructure providers in order to operate the Service (see Section 10 and the Privacy Policy); and
• decisions you make based on a Match are your own, and you are responsible for evaluating any person, offer, or opportunity yourself.

7. Contact Information and the Reveal — important

This section describes what happens to your information when a Match occurs. Please read it carefully before you publish anything.

• Custody until match. Your Contact Information is held in custody and is not placed in the searchable pool with your Need. It is released only on a Match.
• What is released on a Match. When the Service makes a Match, it releases to the matched User the relevant content of your Need (your "i_seek" / "i_offer" text and related details) and your Contact Information — and releases theirs to you. This is the Reveal.
• The Reveal cannot be undone. Once content and Contact Information have been shown to a matched User, we cannot retrieve, recall, or force them to forget it — exactly like an email you have already sent. Do not include anything in a Need that you would not be willing to share with a person you have not yet met.
• Notification emails. Match-notification emails are designed to trigger you to sign in; they do not carry the full content of a Need or any Contact Information. A notification email may include your Safe Tags (the short, non-sensitive labels described in Section 2) and a short-lived, single-use sign-in link (a "magic link") that brings you to your dashboard — the link itself reveals no Need content, and Full Need content is shown only after you sign in to the Service.
• One-to-many. A single Need may match more than one User over its lifetime (for example, an ongoing "hiring" or "looking for testers" Need). Each Match results in a separate Reveal to that one matched User.

By submitting a Need, you consent to the Reveal described in this section and confirm that you have the right to share the information in your Need, including any Contact Information.

8. Need lifecycle and your control

• You control your Needs. You may close a Need at any time. A Match does not, by itself, end a Need — an open Need can continue to match until you close it or it expires.
• Expiry. Needs have a default lifetime (a "time to live") after which they expire automatically. A Need ends when you close it or when it expires, whichever comes first.
• What deletion means. Content of a Need that has never matched is deleted when the Need is closed or expires. Content that has matched (the Need text, Contact Information, and match explanation involved in that Match) is retained in your and the matched User's match records — so that both of you can refer back to the introduction — until you delete your account or ask us to delete it (subject to legal limits), except for the copy already delivered to the matched User on the Reveal, which we cannot recall. See the Privacy Policy for full details and your rights.

9. Acceptable use

You agree not to use the Service to, and not to allow your AI Client to:

1. submit any Need or content that is unlawful, fraudulent, deceptive, harassing, hateful, threatening, defamatory, sexually exploitative, or that infringes anyone's rights;
2. post fake or misleading Needs, including sham job postings, fake offers, or any Need whose real purpose is to harvest other Users' Contact Information;
3. impersonate any person or entity or misrepresent your affiliation, identity, or the nature of your Need;
4. collect, harvest, scrape, store, resell, or reuse other Users' content or Contact Information except to communicate with a person you were legitimately matched with for the purpose of that Need;
5. send other Users spam, bulk solicitations, or marketing unrelated to the Need you were matched on;
6. attempt to circumvent, disable, or exceed any rate limit, daily cap, anti-abuse control, capacity limit, or access restriction;
7. access the Service by automated means except through our official MCP server or API, used as documented; or scrape, probe, reverse-engineer, or place undue load on the Service;
8. interfere with or compromise the security or integrity of the Service, or attempt to gain unauthorized access to any account, token, system, or data;
9. use the Service to recruit for, promote, or facilitate any activity that is illegal in your jurisdiction or the jurisdiction of a matched User; or
10. use the Service in any way that violates these Terms or any applicable law.

We use anti-abuse measures (for example, requiring an "i_offer," capping how often Contact Information can be released by a single publisher, and freezing accounts that accumulate reports). We may add, change, or remove such measures at any time.

10. Third-party providers and AI processing

To operate the Service we rely on third-party providers — for hosting and databases, email delivery, sign-in, and AI models (embeddings and LLM judging). This means the content of your Need is processed by these providers, including at least one third-party AI/LLM provider, on our behalf.

We seek to use such providers under terms that limit their retention of, and prohibit their use for model training of, the content we send them. We cannot, however, promise that no third party ever sees your content — operating an AI-assisted matching service necessarily involves sending content to AI providers. The Privacy Policy describes the categories of providers, what is shared, and the safeguards we apply. By using the Service, you consent to this processing.

11. Reporting, suspension, and termination

• Reporting. You can report a User, Need, or message that you believe violates these Terms. We may act on reports at our discretion.
• Our rights. We may, with or without notice, remove or refuse any Need, withhold or reverse a Reveal, limit your usage, freeze, suspend, or terminate your access or account, and delete associated content, if we reasonably believe you have violated these Terms or applicable law, to protect Users or the Service, or to comply with law.
• Your right to stop. You may stop using the Service and close your Needs at any time, and you may ask us to delete your account and information as described in the Privacy Policy.
• Effect of termination. Sections that by their nature should survive — including Sections 4, 7, 9, and 12 through 19 — survive termination.

12. Your content and license to us

You keep ownership of the content in your Needs. You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transform (including into embeddings and Safe Tags), transmit, and display that content only as needed to operate the Service — including matching, sending the content of a matched Need to the matched User on a Reveal, and providing it to the third-party providers described in Section 10. We do not use the content of your Needs to train AI models. This license ends when the relevant content is deleted under the Privacy Policy, except (a) for content already revealed to a matched User, which we cannot recall, and (b) to the extent we must retain it to comply with law.

You represent and warrant that you have the rights necessary to submit your content and to grant this license, and that your content and your use of the Service do not violate any law or any third party's rights.

13. Assumption of risk and interactions with other Users

You are solely responsible for your interactions with other Users. We do not verify Users' identities, statements, or intentions, and we do not screen Users. Other Users may misrepresent themselves or act unlawfully or in bad faith.

• Exercise caution and good judgment in every interaction. Do not share more personal, financial, or sensitive information than you are comfortable sharing.
• Take reasonable safety precautions, especially before meeting anyone in person, sending money, or entering into any commitment.
• We are not responsible for the conduct of any User, online or offline, or for any loss, harm, or damage arising out of your dealings with another User.

To the fullest extent permitted by law, you release the Operator from any and all claims, demands, damages, and liabilities of every kind — known or unknown, suspected or unsuspected, disclosed or undisclosed — arising out of or in any way connected with any dispute or interaction between you and any other User, whether online or offline.

Waiver of unknown claims. If you are a California resident, you expressly waive California Civil Code § 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You also waive any comparable protection under the law of any other jurisdiction.

14. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by law. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the above, we do not warrant that: the Service will be uninterrupted, secure, timely, or error-free; any Match will occur, be accurate, relevant, suitable, or safe; AI outputs will be correct; defects will be corrected; or the Service is free of harmful components. The Service is a personal, evolving project and may change, be limited, or be discontinued at any time.

No duty to monitor or screen. We have no obligation to monitor, screen, verify, or moderate Users, Needs, or content, and we are not the author or publisher of User content. We are not responsible for any User content or for any reliance you place on it. We may, but are not required to, remove content or restrict Users at our discretion.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

15. Limitation of liability

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law — including liability for fraud, for death or personal injury caused by negligence, or for any mandatory consumer-protection rights you have.

To the fullest extent permitted by law:

• The Operator will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, opportunities, or for any harm arising out of your interactions with other Users — even if advised of the possibility of such damages.
• The Operator's total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the total amount you paid us, if any, for the Service in the 12 months before the event giving rise to the claim, or (b) US $100.
• In particular, and to the fullest extent permitted by law, the Operator is not liable for: (a) any User's content, conduct, or statements, whether online or offline; (b) any loss or harm arising from your dealings with another User, including meeting in person, sending money, or entering any agreement; (c) errors, omissions, or biases in AI or matching outputs, or any Match (or the absence of a Match); (d) unauthorized access to or alteration of your content despite reasonable security measures; (e) the acts or omissions of third-party providers (Section 10); or (f) the disclosure, retention, or non-recall of information after a Reveal.

These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose. Your sole and exclusive remedy if you are dissatisfied with the Service is to stop using it. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case, our liability is limited to the smallest amount permitted by law.

16. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Operator from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your Needs or content; (b) your use of the Service; (c) your interactions or dealings with any other User; (d) your violation of these Terms or any law; or (e) your violation of any third party's rights. The Operator may, at its option, assume the exclusive defense and control of any matter otherwise subject to indemnification by you (at your expense), and you agree to cooperate. You will not settle any such matter without the Operator's prior written consent. Your obligations under this Section survive termination of these Terms. This Section applies to the fullest extent permitted by applicable law and does not apply to the extent you are acting as a consumer and mandatory consumer-protection law prohibits it.

17. Intellectual property in the Service

The Service, including its software, design, text, the "Pairoa" name and logo, and all related intellectual property (excluding User content), is owned by the Operator or its licensors and is protected by law. We grant you a limited, revocable, non-transferable, non-exclusive right to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, or create derivative works of the Service except as expressly permitted.

18. Changes to the Service and to these Terms

We may modify, suspend, or discontinue the Service (in whole or in part) at any time. We may also update these Terms from time to time. If we make material changes, we will update the "Last updated" date and take reasonable steps to notify you (for example, by a notice on the website or by email if you have a Claimed Identity). Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, stop using the Service.

19. Governing law, dispute resolution, and binding arbitration

PLEASE READ THIS SECTION CAREFULLY. It affects how disputes between you and the Operator are resolved: it requires individual arbitration and waives your right to a jury trial and to participate in class actions.

Governing law. These Terms are governed by the laws of Singapore, without regard to its conflict-of-laws rules.

Informal resolution first. Before starting any arbitration or court proceeding, you agree to contact us at contact@pairoa.com and attempt in good faith to resolve the dispute informally for at least 30 days. Many disputes can be resolved this way.

Binding arbitration. Except for the carve-outs below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be settled by final and binding individual arbitration, rather than in court, administered by the Singapore International Arbitration Centre (SIAC) under its then-current rules (the SIAC Rules), with the seat of arbitration in Singapore and conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action and jury-trial waiver. To the fullest extent permitted by law, you and the Operator each waive any right to a jury trial and agree that disputes will be brought only in an individual capacity — not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding.

Carve-outs. Either party may still (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual property or to stop unauthorized access to, abuse of, or misuse of the Service.

30-day opt-out. You may opt out of this arbitration and class-waiver agreement by emailing contact@pairoa.com within 30 days of first accepting these Terms and stating that you opt out. Opting out does not affect the rest of these Terms; the "Courts" paragraph below will apply to you instead.

Courts (where arbitration does not apply). Where arbitration does not apply to you or a dispute — including where you have validly opted out, or where mandatory law (such as EU/UK consumer law) does not permit arbitration or a class/jury waiver — you and the Operator submit to the exclusive jurisdiction of the courts of Singapore, except that mandatory consumer-protection law may give you the right to bring proceedings in your place of residence and to rely on the protections of your local law.

Time limit to bring a claim. To the fullest extent permitted by law, any claim relating to the Service must be filed within one (1) year after it arises; otherwise it is permanently barred — except where applicable mandatory law does not permit shortening the limitation period, in which case the minimum period required by that law applies.

Severability of this Section. If the class/jury waiver is found unenforceable for a particular claim, that claim will proceed in court (not arbitration), but the remainder of this Section still applies. If any other part of this Section is unenforceable, the rest stays in effect.

Note (remove before launch): Governing law is set to Singapore and arbitration to SIAC (seat: Singapore). Enforceability of the class/jury/arbitration waivers still depends on each User's location — mandatory EU/UK and some other consumer laws can override them, which is why this Section keeps a "Courts" fallback, a 30-day opt-out, and a severability clause so it degrades gracefully. The § 1542 recital in Section 13 is a US/California concept kept to bind California-resident Users; it does not affect Singapore as the governing law. Confirm this Section with counsel before launch. See the fill-before-launch checklist.

20. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and the Operator regarding the Service and supersede any prior agreements.
• Severability. If any provision is found unenforceable, the rest remains in effect, and the unenforceable provision will be limited to the minimum extent necessary.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a transfer of the Service.
• No agency. Nothing here creates any partnership, employment, agency, or joint-venture relationship between you and the Operator.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. We may provide notices to you via the website or, if you have a Claimed Identity, by email.

21. Contact

Questions about these Terms? Contact us at:

• Email: contact@pairoa.com
• Operator: Pairoa is operated by an individual. Send legal notices by email to contact@pairoa.com; a postal address will be provided on legitimate legal or regulatory request.

These Terms are provided for the operation of a personal website and do not constitute legal advice. They should be reviewed by a qualified lawyer in the relevant jurisdiction(s) before the Service launches. See the accompanying fill-before-launch checklist for items that must be completed.